1. Introduction and Acceptance
This website is operated by cultgaiamall. By accessing or using this site, you agree to these Terms of Service. If you do not agree, please do not use the site.
2. User Accounts and Obligations
You do not need to create an account to place an order. If you do create one, you are responsible for keeping your login details secure and for providing accurate, current information. You agree not to use the site for unlawful purposes, to interfere with its operation, or to attempt to access areas you are not authorized to use.
3. Product Information and Pricing
Product descriptions, images, and availability are provided for general information. We make reasonable efforts to display colors and details accurately, but actual appearance may vary by device. Prices are shown in U.S. dollars and are confirmed at checkout. We do not charge sales tax, and no tax is added at checkout.
4. Payment Terms
We accept Visa, MasterCard, and PayPal. All amounts are charged in USD. Payment is processed through a secure SSL encrypted connection. There are no hidden charges; the total shown at checkout is the total you pay.
5. Shipping and Delivery
We ship to the contiguous 48 United States only. Orders are processed within 1–2 business days, with a 2:00 PM ET cut-off. Carrier transit is typically 3–5 business days. Shipping is free, with no minimum order. Delivery estimates are not guaranteed and may be affected by weather, peak season, or unforeseen events. See our Shipping Policy for full details.
6. Returns and Refunds
Returns are accepted within 30 calendar days of delivery for unused items in original packaging. Return shipping is free, with no restocking or reinstatement fee. Refunds are processed within 1–2 business days of receiving the return, and may take 7–10 additional business days to appear on your statement. See our Return & Refund Policy for full details.
7. Intellectual Property
All content on this site, including text, images, logos, and design, is owned by cultgaiamall or its licensors and may not be copied, modified, or distributed without written permission.
8. Disclaimer and Limitation of Liability
The site and its content are provided “as is.” We do not guarantee uninterrupted or error-free operation. To the extent permitted by law, cultgaiamall is not liable for indirect, incidental, or consequential damages arising from your use of the site or products purchased through it.
9. Governing Law and Dispute Resolution
These terms are governed by the laws of the Commonwealth of Virginia, United States. Any dispute will be resolved in the state or federal courts located in Virginia, unless applicable law requires otherwise.
10. Changes to These Terms
We may update these terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the site after changes means you accept the updated terms.
11. Contact
Questions about these terms: info@cultgaiamall.my, +1 540-820-5569, Monday–Friday, 9:00 AM–6:00 PM ET.